Talk to a human

Our dedicated (and friendly) Wellington based team are here to answer your questions and point you in the right direction. No question is too hard, and our job is to help you – novices and experts alike. We all invest with Hatch, and like to think we know the ins and outs pretty well.

We try to reply within 2 hours during these times: Monday to Friday – 9am–5pm

Book a call with one of our team

Have questions or feedback for the team?

Check out our Help Centre for more info on how to get started and how Hatch works, and brush up on your investing know-how in our Learn section.

We want you to always have a positive experience with Hatch, but sometimes things can go awry. When something we do doesn’t hit the mark, we’d like to know about it so we can address it. See our complaints process.

Media enquiries

For all Hatch media enquiries, please contact Belinda Nash: